The following will ensure that you have maximum performance:

  • Use high quality, 6mm bbs, such as Valken or BLS, using 0.30g bbs or heavier, up to the field limit.

  • Ensure you keep your barrel clean with cleaning swabs and a rod. Keep the externals dry, wipe them off with a rag, and store them somewhere cool and dry, typically in your house and out of the cold of the garage.  

  • We recommend that only Phatco Customs repair any internal issues with the replicas to ensure the proper work and parts are used. Your warranty is void if another shop opens or alters your PHATco. Phatco Customs will warranty any internal/workmanship problems that occur. The customer is responsible for shipping to and from us. Please send us an email or message on Instagram if your replica needs servicing. 

  • Phatco recommends 11.1V high discharge (40C+) Li-Po batteries. A quality charger is recommended to keep the life of the battery at its best. DO NOT use a battery higher than 11.1V. Make sure you unplug your battery after use, and never store the replica with the battery in it. 

  • If you have a Leviathan mosfet, BEFORE UNPLUGGING YOUR BATTERY, pull and hold the trigger to decock the replica. If you are unsure of the mosfet in your replica, look for a user manual or marking in the replica’s box.

  • Use strong magazines. These can range from PTS EPMs or VFC magazines. If you are having feeding issues this is typically the cause of the problem. If you are unsure if your magazines will work, feel free to reach out and we can answer those questions. 

  • Our warranty is exclusive and requires that you not tamper with any part of the replica. After a Phatco is tested, a tamper sticker is placed on our gearboxes. Do not tamper with the motor grip or hop up. If the tamper sticker is not intact or there is evidence of tampering, the warranty is void. If you need you replica to be repaired, please send us an email or message and we will handle that without voiding your warranty.

Warranty Information

  • Each replica will have a 300,000 round or 5-year limited warranty. (whichever comes first). This warranty is offered only to the original owner and is non-transferable. Phatco offers a one-time tune-up service for your replica. 

  • The customer is responsible for shipping to and from us. 

  • Normal use and wear is covered. Unfortunately, electronics such as the mosfet are not covered under the warranty. However, we offer the replacement at our material cost with no labor charge to replace the mosfet. 

  • Our warranty is exclusive to Phatco’s only and will be voided if any of the following are met, but is not limited to:

    • The replica has been disassembled by someone other than Phatco. 

    • The mosfet settings have been changed or tampered with.

    • Spring has been changed or removed.

    • The buffer tube has been removed. 

    • Motor grip has been removed, changed or altered. 

    • Any neglect or abuse, such as excessive fire.

    • Excessive damage to externals.

    • Use of poor quality bbs.

    • Failure to keep up with maintenance of the replica.

  • If there is an issue with your replica, please message us to see what the best course of action for solving your issue. 

Please reach out to phatcocustoms@hotmail.com or pcckd01@gmail.com for respective inquiries.